Alltel clears up confusion in Conrad

   Alltel Wireless subscribers in portions of Montana, such as Conrad, will continue to experience Alltel’s award-winning benefits, as 52 counties across the state were not included in the company’s recent sale to Verizon Wireless. 
   Current Alltel customers will still have access to America’s largest wireless network, popular features such as “My Circle” and Anytime Plan Changes as well as the latest handsets and technologies they have come to expect from Alltel Wireless.
   As part of the Verizon Wireless-Alltel Wireless merger, which closed Jan. 9, Verizon agreed to sell – or divest – 105 wireless markets, including portions of Montana. 
   In total, the divested territories operate in 22 states nationwide with annual revenue of $1.5 billion, serve 2.2 million customers, employ over 2,500 workers and operate more than 120 retail locations.
   Alltel Wireless remains committed to providing a high-quality wireless experience to Montana customers. 
   All handsets will continue to work as normal, and business and residential subscribers will not have any changes in service or rate plans.  “My Account,” Alltel’s online account management service – where customers can pay their bill, manage “My Circle” numbers and add lines – will continue to operate as normal.  In addition, local television, print and online ads featuring Alltel’s spokesman, “Chad” will remain in heavy rotation.
   “Customer satisfaction remains Alltel’s top priority, and Conrad customers can rest assured that they will continue to receive the first-class products, services and customer support that Alltel has always been known for,” said Chris Tuten, vice president general manager at Alltel Wireless.
   A complete list of Montana counties continuing to be served by Alltel, merger information and updates are available at www.alltel.com. 
   Customers with questions regarding service can visit their nearest retail store or call Customer Service at 1-800-Alltel-1.